somani03
Active Level 2
After july update m31 is charging  very slowly. Is it a bug or my phone has some problem?
6 Comments
Arunsingh99
Active Level 6
it is a bug ,all m series facing the same problem
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AMPK
Expert Level 2
Howlong it takes. M30S it takes 3hrs. for 60%.
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somani03
Active Level 2
it took more that 4 hours to go from 20 to 90
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Kishore9
Active Level 5
it's completely software bug bro these issue facing m30 series or M series because im also facing these problem, and I update software in Samsung service center also but still problem is same so finally I understand it's completely july month security update patch level Bug.. and wait for August month update then these issue solve..
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tina89
Beginner Level 2
same issue noted in charging..my device taking more than 4 hours to get fully charged..
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cs_member9
Active Level 7

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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