Resolved! Solved

Original topic:

m30s update

(Topic created on: 02-14-2021 08:21 PM)
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jayvardhan
Active Level 1
Options
Galaxy M
After update there are some problems I am facing

1. Battery life is decreased. 

2. Notes app is closing , i don't want lose my notes.

3. Ui is lagging much .

4. Before update Ram free at least 1.5 gb, but now it is maximum 1.2 gb free. 

 Give me suggestions for my problems. 
7 Comments
SharathRao
Active Level 2
Galaxy M
Notes app issue i am also facing. I tried clearing the cache as well..no use.
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Solution
Ehsank
Expert Level 5
Galaxy M
If after update then wait for few days, and as of now perform these below steps;

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.
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BD4
Active Level 6
Galaxy M
what makes you think that this is universal solution
Ehsank
Expert Level 5
Galaxy M
its secret, and even if I try you can't be able to understand.😊
so just leave it ,its better for both of us!
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SharathRao
Active Level 2
Galaxy M
Buddy Notes issue resolved..I just cleared the cache and checked if there was any updates as one of the member in the group suggested. it worked..I am able to access the notes now.
_HK02_
Expert Level 2
Galaxy M
I got thw opposite results
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Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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