Original topic:

m30s slow motion lag issue

(Topic created on: 07-14-2020 03:28 PM)
466 Views
veer
Expert Level 5
Options
Galaxy M
Please via software update slove this problem  slow motion lags in  video and also i faced front Camara live focus is not good please solve this via software update
9 Comments
veer
Expert Level 5
Galaxy M
if anyone m30s user faced this issue please write herhe
Anonymous
Not applicable
Galaxy M
Sorry bro, except Drm issues I don't have any other issues.
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Samsung_a3YQGGt
Beginner Level 4
Galaxy M
yes,I have also and I bought new m30s 3 days ago,help in this
Nag006
Active Level 6
Galaxy M
3 days before u purchased ???
whats a price now ??
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Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

2. Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Rohit1124
Active Level 2
Galaxy M

this do not resolve the problem

 

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prsonawane
Beginner Level 3
Galaxy M
slow motion video record with lag of second by second like its stopping in between .. why this is happening with my m30s
DevKumbhar
Beginner Level 3
Galaxy M
Same issue with my camera...
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Luci8826
Beginner Level 4
Galaxy M
Hi this is my first time reporting
Regarding the slow motion feature in the galaxy m30s .

In this feature at time of recording the slomo the video is very clear and smooth but
After the file is saved when I want to watch the video from the gallery the saved file video is very lagg and stuck in the video.

So please samsung group please make the necessary step to clear in the slow motion feature in galaxy m30s.
may be from the next update please .

Thank you.
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