Original topic:

m30s camera issue

(Topic created on: 05-16-2020 08:02 AM)
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Balasahebj
Active Level 3
Options
Galaxy M
Super slow motion is not working. 
5 Comments
Galaxy M
absolutely right 👈
Galaxy M
Clear The App Cache For Camera
Balasahebj
Active Level 3
Galaxy M
tried everything. not resolved.
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cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We at Samsung understand your concern. Kindly follow the below mentioned steps to improve the performance of the device, avoid these conditions while recording video in Auto mode:

 

1. When another object is moving near the subject in the motion detection area.

2. When recording under flickering light, such as a fluorescent light

https://www.samsung.com/in/support/mobile-devices/why-sometimes-recording-does-not-works-properly-in...

If the issue still persists, register your concern in Samsung Members Application in order to assist you better. (Samsung Members App> Get help> Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support

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