After android 10 update my m30s camera have issues with 48mo camera. I cannot zoom and cannot use flash..and sometimes when using 48 mp camera the app getting automatically stopped.. is there any solution for this or is there any way to degrade the app to older version???
send error report to samsung because after this update phone is heating, battery drains faster than before, no zoom and flash supported in 48mp (4:3) camera mode
Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.
Hope your issue is resolved. In case the issue still persists please follow the below mentioned step.
1. Clear camera application data. Settings >Apps >Camera >Storage >Clear Data
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
