Original topic:

m21 Restart Issue

(Topic created on: 09-20-2020 10:46 AM)
206 Views
abhishek_bhowmick
Active Level 4
Options
Galaxy M
Got M21 for mother
Worked for 2 months, suddenly automatically restarting after it hungs

No heavy usage, asmy mother uses apps like fb whatsapp.

Gone to service center.. Pathetic response... Took 4 days, they changed the software. 

Now after a week again the phone is having same. Issue. 

Now it has switched off. Not even booting up. 

Is this how @Samsung making devices? Compromising quality. 


Why would people stick to your expensive branded phones if they are built on this quality.  
11 Comments
veer
Expert Level 5
Galaxy M
wait for next update or go to service center reinstall software
Galaxy M
Bro already went and reinstalled the software. Worked for a week and then its gone. Now the device won't power up... Even after pressing volume down + power
0 Likes
TimonN
Expert Level 3
Galaxy M
Again go to service center, also raise issue via WhatsApp.
Ask for replacement device.
0 Likes
veer
Expert Level 5
Galaxy M
ok bro wait may this week new updates come
0 Likes
Galaxy M
Samsung is releasing so many phones that they can't cope up with proper software. My M30s has revoked Widevine l1 support for the past 3-4 months... This m21 is bricked.

They should actvlike a good brand now.
0 Likes
Johnash
Active Level 4
Galaxy M
I don't understand logic of updates when your current is not stable. Samsung is new Xiaomi. But later is more organised and release stable devices, not like samsung. Samsung will fall again. Period.
They relaunched m30s as m21 with same specs after more than an year. Are they innovating? No, they are fooling us.
Their so called ixynos processors are of no use. I have an 6gb variant and it hangs all the time, never faced a hang in moto x4 3gb variant in past 3 years. Even that fone is way better than this **bleep**.
0 Likes
Ehsank
Expert Level 5
Galaxy M
i can understand, but as of now do one thing go to safemode and observe is there same issue is safemode too?
if not then the issue is coming from other recently downloaded apps
Galaxy M
Nothing is downloaded except Fb and whatsapp

And bro the phone won't boot up. Not even in safe mode.
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Ehsank
Expert Level 5
Galaxy M
means right now its off?