Original topic:

m20 camara

(Topic created on: 01-19-2020 07:30 PM)
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maur007
Active Level 1
Options
Galaxy M
Very very poor image capture in front camara. 
And color fade not sharp and very blaring image. 
Back camara is ok ok
Blaring image and color problem fade image capture. 
    
   Please samsung fixed this problem. 
Thank you 
6 Comments
Yash2643
Active Level 4
Galaxy M
bro samsund cant fix it by update you have to visit samsung authorised service centre and im also using m20 and face that same problem i just take my phone to service centre and they deny but i argue with them get repaired my front camera
maur007
Active Level 1
Galaxy M
kya problem he pata hi nay cal raha Store valo ko
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maur007
Active Level 1
Galaxy M
vo bolte he ki one ui 2 ki vajese esa horaha he par pehle bhi esa hi tha
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maur007
Active Level 1
Galaxy M
bro back camara me continue shooting se bhot achi pic ati hee
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maur007
Active Level 1
Galaxy M
ok
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Samsung_Support4
Moderator
Moderator
Options
Galaxy M

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:-

1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).

2) Check Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity) or check by changing the aspect ratio.

3) Turn on/off the Auto flash as per requirement.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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