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08-10-2020 09:48 PM in
Galaxy Mso that your device's brightness is pleasing to your eyes everytime
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08-11-2020 03:15 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve display brightness issue kindly follow the below step given below:-
1. Adjust brightness on auto mode:- Go to Settings > Display > Tap on Auto brightness > Toggle switch to Enable Auto brightness.
2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-16-2020 09:21 PM in
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