Original topic:

m 20 display is worse

(Topic created on: 08-16-2020 09:21 PM)
98 Views
Mee9211
Active Level 4
Options
Galaxy M
If i use my m20 more then 3 hours it start burn my eyes.and minimun brightness is more bright than other devices 
7 Comments
veer
Expert Level 5
Galaxy M
wait for update and also send feedback to samsung via member app
0 Likes
Ehsank
Expert Level 5
Galaxy M
i suggest you to please visit service centre
0 Likes
Anonymous
Not applicable
Galaxy M
No, I'm using m20 . It is best
0 Likes
iamrohitkm
Expert Level 5
Galaxy M
Keep the brightness to low.
0 Likes
Mohittangniya
Active Level 4
Galaxy M
please enable adaptive brightness setting from notification bar
so that your device's brightness is pleasing to your eyes everytime
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve display brightness issue kindly follow the below step given below:-


1. Adjust brightness on auto mode:- Go to Settings > Display > Tap on Auto brightness > Toggle switch to Enable Auto brightness.

 

2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes
stallo
Active Level 4
Galaxy M
pls use blue light filter option in top slide icon is there. click it it will turn your screen to yellowish but it will not hurt your eyes
0 Likes