Original topic:

issues after android 11 update

(Topic created on: 03-15-2021 10:51 PM)
12388 Views
Darsh1718
Beginner Level 4
Options
Galaxy M
I'm facing many problems after android 11 update mainly this network issue even though the net is on in some apps they dosent work and suddenly the screen dissent work properly Struck's and Android 11 upadte sucks please give an another update and fix all this issues
19 Comments
Abhishek13892
Expert Level 2
Galaxy M
You should do these things and to resolve just follow these steps you will get solve your problem,
1- Open App setting on top right by tapping 3 dot click on reset app preference
2- Open again app setting and click on ONE UI HOME and Open Storage clear cach and data too and going one step back and again Open ONE UI and click on forse stop.

Now your Home UI will be reset and one by one use app and will work your app properly.

Accept me as solution by clicking on 3 dots on my comment if I have given you right solution and it works for you, That motivates us 🙏🙏🙏
Members_rOXOii0
Beginner Level 2
Galaxy M

It works but is only a temporary fix. Everything comes back after restarting.

0 Likes
Ehsank
Expert Level 5
Galaxy M
as of now perform these below steps;

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.
0 Likes
vsalunkhe2010
Beginner Level 2
Galaxy M

My Samsung M30s was updated recently with a  new patch and after that it suddenly got freezed and is not getting powered on.if the device is kept for hours on charging,sometimes it shows a lightening power /chariging  symbol and when try to power it on it stucks at samsung logo.

this issue is been faced after the last patch installed.

 I am not able to perform any steps as mentioned above.

0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy M
.
0 Likes
Amn7766
Beginner Level 2
Galaxy M
same with my note 20 ultra it takes more than 3 hars to charge and draining in just 2 hrs. also it's not accessing my sim cards 😑😑😑
0 Likes
Prassvin
Beginner Level 2
Galaxy M
After android 11 update
I am facing dual whatsapp storage is deleting automatically so no storage access for dual app.
mehak705
Active Level 1
Galaxy M
Samsung gave worst update of android 11 they made our smartphones garbage. If they do not correct it they may face loss of large consumer base and trust