Original topic:

i found the issue of chiii sound in headphone jack in m31s

(Topic created on: 09-01-2021 04:21 PM)
46 Views
Ashiq1999
Active Level 3
Options
Galaxy M
I found the real side of hearing the chiii sound while using headphone jack and i reported to samsung care
15 Comments
Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

Open Samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports).

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Ashiq1999
Active Level 3
Galaxy M
we done all our ways.pls kindly reslove the issue
Prashanth20
Active Level 3
Galaxy M
They Cant Brother
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Prashanth20
Active Level 3
Galaxy M
They Made Manufacturer mistakes to All M31s Model That About Revers Charging Feature
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Galaxy M
same problem 😕 irritated sound from headphones jack while using wired earphones
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Prashanth20
Active Level 3
Galaxy M
M31s Have Reverse Charging Feature So The  the unwanted  Power Is also Producing from The Type-c And Head Phone Jack so while We Using Earphones While the Sound Came And The Unwanted power Producing sound is also Effectively noice So Samsung Have A manufacturer problem  Thats Not A Software Bug Fix So Samsung Can't Solve This Issue To Your Mobile .They Have to give a Turn off Reverse Charging Feature in Next Update
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