Original topic:

heating and battery drain issues

(Topic created on: 05-30-2020 06:32 AM)
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Arunsingh99
Active Level 6
Options
Galaxy M
Hello ,iam Samsung m30s user,after the new update of android 10. The device is getting over heated ,and full battery charging takes about 7 hours. Do anyone know that when Samsung push update to fix it.
4 Comments
BetaNegative
Active Level 3
Galaxy M
I am facing even more serious issue of constant restarting, I have send error report to them request you to do that same ,so they can fix this
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Arunsingh99
Active Level 6
Galaxy M
do they have fixed it?
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svbtheunknown
Active Level 1
Galaxy M
how to send it..
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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