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Beginner Level 2
My Samsung m30s drains a lot and take time to make a call. Help me out
5 Comments
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Active Level 6
Turn on adaptive battery in
settings>device care>battery> app power management> adaptive battery.
will take some time for the device to learn your usage pattern
also turn on put unused apps to sleep option.
If network connectivity is low turn on WiFi calling in order to get a better connection while calling if your carrier supports it.
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Expert Level 5
How much SoT you are getting?
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Expert Level 5
Hang? If you face this often then reset the device. Also I suggest you to install updates from smartswitch pc for glitch free experience. I myself has no issues in my device and getting min 15-16hrs SoT with 100%. But I recommend to use between 20-80 %

Check this 1s

https://r2.community.samsung.com/t5/Galaxy-M/Tips-to-improve-battery-life/td-p/5039156
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Active Level 7

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned quick steps to resolve the hanging issue:-


1. Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).


2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.

 

For information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


After performing above steps If the issue still persist kindly send us the screenshot, videos and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application > click on get help > send feedback > error report, so that we can help you out to solve the issue.

 

Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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