galaxy m51 verical lines isue ofter software update- no physical damage

[pgvinda]

[Galaxyprime · Accepted solution]

Samsung is trying to get more money from you.

[Galaxyprime]

Did I solved your phone's issue Potnuru Swathi ?

[goodthings · Accepted solution]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[MR_PRIME · Accepted solution]

You can also get free replacement if your smartphone name is not in list But you'll have to follow some steps and that will took more patience and time.

Capture a picture of your smartphone and post on twitter with proper explanation and tag Samsung and Samsung India.
After wait for sometime, you will be asked to share your contact info in message after that one of the member will directly coordinate with you.
He will ask you to submit your smartphone to service center and they can't refuse.if they refuse directly call that authorised person. service center will dignose your smartphone and send the report to Samsung directly. After your phone's display would be replaced free of cost.

It may take around 15 days

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.

[DexMaster]

I have a M51 and about 2 days ago the screen was welcomed with such a white vertical line but one thing to mention is that we have repaired it twice at hardware level from a third party technician for its charging jack and speaker. So would this free replacement be applicable on my M51?

[pgvinda]

Ok ,tq ill try

[USHIRAA]

Display gone. Hardware issue. If warranty there, free exchange of screen at authorised service center else have to pay specified amount.

[tutan82]

https://chng.it/zWmhCWth5r

Through this online petition we are requesting Samsung India's service head for Free Screen Replacement. Please sign (with your email id) & share it with others.