Original topic:

galaxy m30s restart problem

(Topic created on: 09-27-2020 12:40 PM)
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Ab30
Beginner Level 2
Options
Galaxy M
hi,can anybody resolve the issue of frequent restarting of galaxy m30s
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6 Comments
veer
Expert Level 5
Galaxy M
wait for update or go to service center reinstall software
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Ab30
Beginner Level 2
Galaxy M
thanks bro,service centre will do simple formats only...that I have already done..nothing happended
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Ehsank
Expert Level 5
Galaxy M
go to safemode and observe is there same issue in safemode too, if not then its may be due to other downloaded apps or games.
but if in safemode same problem persist then you can go to service centre and get reinstall your software update
Ehsank
Expert Level 5
Galaxy M
steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Keep in mind that in this mode only inbuilt system app will work
Anonymous
Not applicable
Galaxy M
no Service center don't do simple reset.. ask them to reflash firmware.. if it is software glitch then it helps. if not motherboard problem .
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:-
Go to Settings > General management > Reset > Turn off auto start.

 

If the issue still persist kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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