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Active Level 1
Galaxy m30s is over heating even after phone is ideal.
I restarted the phone but still the situation remains same
4 Comments
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Expert Level 1
This because of background operation of apps. Disable it. Also stop internet if not in use. use Device care regularly.
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Expert Level 5
All m30s user faced this overhesting isssue may wait also send feedback to samsung ok hope samsung fix next software update
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Expert Level 3
No heating issues in M30s and not many reported this. Waiting for update is simply waste of time. Just check the root cause 1st...

1. Turn off bt, data, location etc when not in use.
2. If the mobile heat is from back upper part then its because of network issue. When you use mobile while in low network area.

3. Install any 3rd party app to check device temperature. I suggest to use accubattery for better results on all like charge, discharge temp etc...

4. If mobile is heating while charging then turn off fast charging.

5. Add all apps to sleep it will restrict background usage no need of other settings. Don't worry you will get notifications and can use assistant.

You can check this too👇👇

https://r2.community.samsung.com/t5/Galaxy-M/Tips-to-improve-battery-life/td-p/5039156
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Active Level 7

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please be assured and to resolve "Overheating" issue please follow the below given step:-


> Close background running apps and uninstall the unnecessary apps.


For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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