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08-09-2020 07:13 AM in
Galaxy M- Mark as New
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08-09-2020 07:29 AM in
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08-09-2020 08:19 AM in
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08-09-2020 09:07 AM (Last edited 08-09-2020 09:14 AM ) in
Galaxy M1. Turn off bt, data, location etc when not in use.
2. If the mobile heat is from back upper part then its because of network issue. When you use mobile while in low network area.
3. Install any 3rd party app to check device temperature. I suggest to use accubattery for better results on all like charge, discharge temp etc...
4. If mobile is heating while charging then turn off fast charging.
5. Add all apps to sleep it will restrict background usage no need of other settings. Don't worry you will get notifications and can use assistant.
You can check this too👇👇
https://r2.community.samsung.com/t5/Galaxy-M/Tips-to-improve-battery-life/td-p/5039156
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08-11-2020 01:37 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "Overheating" issue please follow the below given step:-
> Close background running apps and uninstall the unnecessary apps.
For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support