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05-10-2020 02:36 PM in
Galaxy M- Mark as New
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05-10-2020 03:00 PM in
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05-10-2020 06:58 PM in
Galaxy Mbut i don't think its corrected from our end.. it happens even after due care..
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05-10-2020 11:36 PM in
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05-12-2020 07:13 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device:
Check device in safe mode: Using Safe Mode on a Samsung phone or tablet allows you to force the device to run the essential operating system, and disable most 3rd party applications.
Enter safe mode: Press and hold the Power key, when Power off icon appears.>Press and hold the power off icon.
Exist safe mode: Press volume down and power key simultaneously for 5 seconds to restart the device.
Note: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support