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01-07-2020 02:12 PM in
Galaxy MHi there,
To resolve the issue please follow the steps which is provided in the below given link: http://www.samsung.com/in/support/skp/faq/1101689
For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).
Regards,
Team Samsung Member