Original topic:

galaxy M30s Monster

(Topic created on: 05-25-2020 11:16 PM)
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vseries
Active Level 1
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Galaxy M
After the update Android 10 one ui 2.0 my galaxy M30s getting very slow charge samsung please give an update for fast charge

5 Comments
Ehsank
Expert Level 5
Galaxy M
same here 0 to 100 at 3 hrs and 40 minutes
Jiyodilse
Active Level 9
Galaxy M
it happen due to hot summer weather...kindly charge your device in switch off mode 2 to 3 times ...and chack again
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HITstrong12
Active Level 4
Galaxy M
problem even phone is switched off
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VijayKundu
Active Level 4
Galaxy M
Same problem hai bhai mere m30s m bhi ...Switch off krne ke baad hi fast charge hotaa hai
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

 

2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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