Original topic:

front camera crash

(Topic created on: 06-02-2020 02:23 AM)
336 Views
Nikhilchellu
Active Level 1
Options
Galaxy M
My galaxy m30 front camera got suddenly crashed without any action and it was working until day before yesterday and got crashed yesterday suddenly 
I have tried clearing the cache of the app and even done the reset of the mobile and tried safety mode too nothing worked out 
So I need some assistance in getting the front camera work
17 Comments
Nikhilchellu
Active Level 1
Galaxy M
even i did that and not happening
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Nikhilchellu
Active Level 1
Galaxy M
even i did that that's what I was telling u
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Galaxy M
I can now suggest you only two options either you try factory reset or go to service center
Nikhilchellu
Active Level 1
Galaxy M
that's what I'm saying I'm done with all the technical approaches from my side I have to visit the service centre
anyway thanks for your help good to see people helping me out 👍🏻
Galaxy M
Please try reset apps preferences
settings>applications>click 3 dots>select reset apps preferences
or
change ratio of front camera settings and try again
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RazuPhy
Beginner Level 2
Galaxy M
My device(A20s) yet not updated with android 10.
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Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Rishiz
Active Level 2
Galaxy M
Bro go to settings > apps > show system apps > search for "camera test" and force stop it . Ur camera will work.

 

Thank you

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