Original topic:

fingerprint sensor is working slow in m30s

(Topic created on: 11-17-2019 08:23 PM)
866 Views
anilmenon
Active Level 3
Options
Galaxy M
Did anyone noticed after latest security updates Samsung m30s fingerprint sensor is working slow.
10 Comments
ABanerjee
Active Level 2
Galaxy M
yes I noticed
ronitverma
Active Level 1
Galaxy M
all Samsung phone have slow fingerprint sensor either it is M series or A series
ukzeno
Active Level 3
Galaxy M
and front camera night time photos are worst after update
0 Likes
aro
Active Level 8
Galaxy M
setting cache clear
0 Likes
rafay999
Active Level 3
Galaxy M
yes, fingerprint is slow
Hatilipi
Active Level 6
Galaxy M
When i first purchased it in first day first sell it was slow but right now after 3 update it is quite fast.
0 Likes
anilmenon
Active Level 3
Galaxy M
after some online research found that Samsung UI2 version and Android update will solve this issue... hoping it's true
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Hi there,


Please perform the following steps:
1- If any screen guard/tampered glass/protection film is available then first disable the fingerprint settings and then remove the screen guard.
2- Once screen guard is removed now register the fingerprint again and check the issue.
3- If problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint.

4- Check for the latest device O/S (Scroll down Notification panel >Settings >Software Update >Download updates manually).

For further assistance, register your concern in Samsung members application (Open Samsung members app >> click on “+“icon > send feedback >> error report / ask question).

 

Regards,
Team Samsung Members

0 Likes
Samsung_5EhxR5U
Beginner Level 3
Galaxy M

Did anyone noticed after updates . Samsung m30s fingerprint problem  while I am using using S secure app

0 Likes