Original topic:

camera issue after update

(Topic created on: 02-06-2021 11:59 AM)
303 Views
aps554
Beginner Level 2
Options
Galaxy M
I don't know why my camera is taking tooooo long to process image... From last 5 min it's proce#ing the image taken by itself .. ye not done 

image



9 Comments
A-
Expert Level 5
Galaxy M
Clear Cache of that app..

If it solves please accept my comment as solution by clicking on the 3 dots at my comment.
And do let me know about the results. 😊
0 Likes
aps554
Beginner Level 2
Galaxy M
its yet not solved it done 2 hrs 50mins now

Screenshot_20210206-144103_Zebpay_6061.jpg

A-
Expert Level 5
Galaxy M
Restart your phone ..
But remember that you might loose the picture which got stuck while being processed.
0 Likes
Galaxy M
Clear Camera cache/data

also clear cache/data of gallery app..
0 Likes
savagearpit
Expert Level 2
Galaxy M
stop laughing you small kid,
I'm using M21 with the latest one ui 3.0 and I'm not facing any bug or lag and for your kind information I'm getting 12-13 hours of screen on time easily . it's just a matter of how you update or use your phone.
savagearpit
Expert Level 2
Galaxy M
And btw any phone can misbehave if it's not updated correctly with a high speed network
A-
Expert Level 5
Galaxy M
Agreed bro..
I am also using the same device.
Atleast we are not facing any heating issues like what flagship device users are facing.
A-
Expert Level 5
Galaxy M
A) Bro First Clear Cache Partition of your phone..Always do it after every update .

1. Turn off your phone
2. Press Volume up and power button at the same time .
3. Keep it pressed until samsung logo appears on your phone.
4. Then a list of your options will come on your phone..
Go to Clear Cache Partition option by navigating through volume buttons.
5. After selecting Clear Cache Partition option,then click power button once.
6. Once Cache is cleared you will be taken to first option..Then again click power button to restart the phone.

But remember you might lose that image once you turn off your phone .
And don't worry nothing else will be harmed .

Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes