Original topic:

brightness issue in m30s after android 10 update

(Topic created on: 06-13-2020 01:49 PM)
793 Views
Kgautam
Active Level 1
Options
Galaxy M
I am facing the problem of increased brightness level in m30s from 3 months. Is there anyone else who is also facing the same issue. 
Before the update ths minimum brightness level was very dim and comfortable but now it is high and not comfortable to my eyes. It was said that this can be solved by using safe mode, dark mode, blue light filter, restarting phone and i have tried everything but the issue is still there. If you think that this is not a software problem then give me solution. Or if you are also facing this please notify. 
15 Comments
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Kgautam
Active Level 1
Galaxy M
I did it 3 times and again i am doing this today. Thank you for looking in this problem.
Tharonil
Active Level 1
Galaxy M

I've sent a report too. Thank you 🙂

ujwal77
Active Level 1
Galaxy M
I am also facing same issue after Android 10 update on 23 march. not able to dim display brightness during night. Higher brightness during night is very straining for eyes.😳

I've been reporting this error report since 24 march. but didn't receive any solution except assurance. This bug was not resolved in 4 June update as well.
compromise is the only option left. 😕
0 Likes
mahbub777
Beginner Level 5
Galaxy M
yes I'm facing high brightness problem too in the adaptive brightness mode after updating android 10.
Kgautam
Active Level 1
Galaxy M
Samsung has fixed this problem.
i have recently received new update of 1 july in which my phone's issue of increased brightness is resolved. Hope everybody has received this update.
Thanks to Samsung.
0 Likes