bluetooth device not recognised

[arunkodi]

Bluetooth device is not recognised  by m30

[Sidhabhi]

Bro, open bluetooth settings and delete all paired devices..and then turn it off and turn it in again..
or
go to settings>applications>scroll down to bluetooth>clear cache/data and restart your device
or
go to settings>general management>select reset>click on network settings
or
settings>applications>click at 3 dots>select reset apps prefrences

just give a try

[arunkodi]

tried all these options now bro. didn't work

[anilpss]

try to reset your settings you may solve this issue

[arunkodi]

Did not work bro

[anilpss]

then reset your phone and try if still your phone doesn't recognize bluetooth then there is a problem on the motherboard visit service center they will replace your motherboard for free of cost if it is under warranty

[arunkodi]

new phone bro. tried with same model of my another friend. but bluetooth headset Is not recognised by the device

[AMPK]

if you have any other device in bluetooth disable that and try again

[Samsung_Support4]

Hi there,

In order to examine the issues occurring in your device, kindly send us the error log files using Samsung member application by following below mentioned path-

Open Samsung member app>click on “+“icon>send feedback>Error reports>attach log file.

Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Regards,

Samsung Members Team