gambler27
Active Level 4
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Galaxy M
Since the last security update Galaxy M21 is facing slow Charging issue though the "Fast Charging" option is enabled.  In my experience when I turn off the the Fast Charging option then it seems to be really fast Charging which takes less than 3 hrs . But when I turn on the Fast Charging option it's taking more than 3.30hrs .🤷‍♂️
5 Comments
Dush19
Active Level 6
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Galaxy M
Ya you're right. It's taking longer time to charge after the last update.
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gambler27
Active Level 4
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Galaxy M
Yes
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Jasmeet17
Active Level 6
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Galaxy M
Same was happening for me. I tell you what helped me:-

1) go to service/boot menu and clear cache memory.

2) switch off and on fast charging and then switch off and on mobile as well.
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cs-member13
Expert Level 1
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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cs-member13
Expert Level 1
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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