Original topic:

black screen problam

(Topic created on: 06-01-2020 07:07 AM)
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Dk_12
Active Level 1
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Galaxy M
Is anyone is facing black screen problam in samsung m40 when u play call of duty mobile.... When u play 3 or 4 matches then the screen goes black....this problam started when i update it to andorid 10.... 
2 Comments
Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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gurujii
Beginner Level 4
Galaxy M
i too have this problem but i can't find any solution for this
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