Original topic:

battery estimate working time decreaseing

(Topic created on: 03-07-2021 09:26 PM)
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coalcat
Beginner Level 2
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Galaxy M

my note 20 ultra usa snapdragon  battery life estimate working time in samsung care app is decreasing after every charging a phone. It was 14 hours,then 13 ,then 12 ,then 11,now 10 . I used couple of times phone while charging and also one ui 3.1 system update I installed recently, which one caused this I don't know ,but after  every charging ,battery estimate working time decreases. I don't know what to do .

3 Comments
Ehsank
Expert Level 5
Galaxy M
the estimated timeis nothing but the prediction only it may change time to time by learning the uses patterns/downloaded apps/settings the main thing is screen on time and not estimated time
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Galaxy M
Wait for next update and better keep an eye on SOT
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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