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08-28-2020 04:19 AM in
Galaxy M- Mark as New
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08-28-2020 05:47 AM (Last edited 08-28-2020 05:48 AM ) in
Galaxy Mhttps://r2.community.samsung.com/t5/Galaxy-A/Screen-On-Time-in-A71/td-p/5291228
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08-28-2020 08:59 AM in
Galaxy M1.Using apps that require more power or using apps for extended time such as
Playing highquality games for long time
2.Recording videos for extended time or long time
3.Streaming videos while using mobile data at the maximum brightness setting
4.using screen mirroring or smart view for long time its usually gets heated up while using these
5. Running too many applications on background
6.Charging the battery with a damaged cables or another brand's charger
7. Using mobile hotspot for long time, these things can make device overheating and battery drainage sharply..
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08-28-2020 08:59 AM in
Galaxy M1. Settings >developer option >background process limit >choose no background process
2. Disable auto sync
3. optimise your device often using device care app
4. on device care app >battery >3vertical dots >settings > put unused apps to sleep
5.Disable always on the display >if u don't use,
6. On the device care app>battery >disable background process which apps consumes most the battery
7. Turn of Gps, Bluetooth when not in use
doing this things can may help your device battery last longer
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09-01-2020 10:35 AM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve battery issue kindly follow the below step given below:-
- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support