Original topic:

battery drain in Samsung m31

(Topic created on: 09-27-2020 07:41 PM)
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mobilephotography
Active Level 5
Options
Galaxy M
After one ui 2.1 update I'm facing battery draining faster in Samsung m31 ...its a 6000 mah battery, but it doesn't work like a 6000 mah i think Samsung has to release a new update regarding battery draining issue
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13 Comments
veer
Expert Level 5
Galaxy M
Optimise the device using the device care feature.

• When you are not using the device, turn off the screen by pressing the Side key.

• Activate power saving mode.

• Close unnecessary apps.

• Deactivate the Bluetooth feature when not in use.

• Deactivate auto-syncing of apps that need to be synced.

• Decrease the backlight time.

• Decrease the screen brightness
Galaxy M
tq brother
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Harshalpatil66
Beginner Level 2
Galaxy M
ye bro all m31 user are facing this problem for proper technical solution you should vist near service center
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve battery issue kindly follow the below given step:-


- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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