Original topic:

batteru drain & app unresponsive in Galaxy M30s after One UI 3 update

(Topic created on: 02-19-2021 07:26 PM)
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Vedang2601
Active Level 1
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Galaxy M
I upgraded my galaxy m30s to Android 11 - One UI3 a few daya ago, and after i observed a few issues. Firstly , the idle overnight battrry drain has increased from avergae 3% to 10% even though i put some of the apps under restricted backhround data usage.  Apps like whatsapp , calculator often become unresponsive at any moment and then i have to compulsorily restart the device to use them. 

Please provide any solution for this. 
2 Comments
RohanKhera01
Active Level 6
Galaxy M
try to wipe cache partition and reset the device.
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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