Original topic:

banking registration error

(Topic created on: 09-01-2024 01:24 PM)
428 Views
Arun7623
Beginner Level 2
Options
Galaxy M
I have samsung galaxy a73 5g last 2 years and I'm using secure folder for banking and some secretary purpose.but i am unable to use banking apps for upi,unable to registration upi apps alwas showing sms not send please try again, have this issue past 2-3 months .So i request to samsung please fix this error or issue. tha
6 Comments
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. Also meanwhile use these apps out of secure folder 📂. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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Devtosh
Active Level 3
Galaxy M
Hi Arun, I understand that you're using secure folder to keep your banking credentials and for your private stuff. Since all upi app like phonepe, googlepay, paytm also have their own security feature as when you login to the app and also during as when you try paying through these app (6 digit or 4 digit upi pin) . I would recommend if you can move these app (phonepe, and other banking apps) out of secure folder and give them a try to re-register your bank into these apps. Hope it will work. Also please check if your current sim provider plan include sms (outgoing sms). If you are able to resolve the issue , I would request to mark this as resolved. You can do it by clicking on 3 dot and marking it as resolved .
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Jagdev000009
Active Level 5
Galaxy M
After one ui 6 all Indian bank apps not working in secure folder, it's useless now
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the UPI apps are not working in a secure folder as this is the concept in the new update. You have to use the UPI apps outside of the Secure Folder. However, we are taking your valuable feedback regarding this.

Warm Regards,
Samsung Customer Support

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Arun7623
Beginner Level 2
Galaxy M
what is concept?
please explain in detail.
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