Original topic:

automatically off

(Topic created on: 12-09-2020 06:31 PM)
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suppu
Active Level 3
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Galaxy M
I have used for  m30s recently I am facing for restart  issue plz any solution 
10 Comments
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve "restart" issue please follow below given step:-
>>Go to Settings > General management > Reset > Turn off auto start.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report)along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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