mg92mohitgoyal
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09-28-2020 09:56 PM in
Galaxy M
Since I've got the last update, every time I answer a call the speakers turn on automatically even though the speaker icon shows that it's off. I have to tap the speaker icon twice to fix the issue. The same happens when I use my handsfree as well. #samsung #m31 #new
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09-29-2020 04:57 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
