Resolved! Solved

Original topic:

automatic restart

(Topic created on: 07-14-2020 08:22 PM)
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ZeelDPatel
Active Level 2
Options
Galaxy M
Sometimes my samsung galaxy m30s got automatically restarted during the use of phone. It happens many times. In every week 1 time this thing happen. It is really bad thing while doing some important work or online studies it automatically restarted. Can anyone help me?
10 Comments
AjaiX2015
Active Level 7
Galaxy M
Settings > device care > advanced
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AjaiX2015
Active Level 7
Galaxy M
then turn off auto restart or schedule it to a different time
like midnight or something
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ZeelDPatel
Active Level 2
Galaxy M
it is already off (auto restart)
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Solution
AjaiX2015
Active Level 7
Galaxy M
hmm...
don't know then
Try installing the new update
That may help
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ZeelDPatel
Active Level 2
Galaxy M
I thought if new update may have problem so??
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AjaiX2015
Active Level 7
Galaxy M
nobody reported anything yet..
but if not sure wait for two or three days
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ZeelDPatel
Active Level 2
Galaxy M
I have not updated device to android 10
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Anonymous
Not applicable
Galaxy M
Brother so you still on pie? Update to latest maybe it fixes your issues.
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Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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