audio and intenret issues

[sohamdutta25]

Hello,

      I am facing issues with my m20 set. No audio during voice calls and video playback since yesterday.

   Also internet is slow and gets disrupted intemrittently. Hardly has been 6 months. Any suggestions to get it resolved ?

[Abbas7]

No

[Kabir2]

do hard reset,after hard reset still problem occur than visit nearby service center

[SureshMani]

every Software issues cannot done by reset it has to be cleared by doing exact software

[aamansingh]

get it checket at nearby showroom 

[hiteshgupta]

Take it to the service center 

[aamansingh]

Take it to Samsung Care