Highlighted
Active Level 4
5 Comments
Highlighted
Active Level 8
I have the same issue. specially call receive and application drawer scrolling . I do reset several times but it's not well.
finaly I visit to Samsung centre bcz my screen have also yellow ditch without applying blue light filter.
I told engineers about my phone problem.
he flashed my phone completely via PC and changed sceen. now solved my display issue and hanging problem also.
Reply
Loading...
Highlighted
Active Level 8
kindly visit service centre and ask him to flash phone with current firmware, your problem will be solved
Reply
Loading...
Highlighted
Active Level 8
Reply
Loading...
Highlighted
Active Level 4
ok thanks
Reply
Loading...
Highlighted
Active Level 8

Hi there,

Please perform the following steps to resolve the issue:
Make sure that 20% internal storage is free for which clear the RAM memory and storage of device (Settings > Device care > Memory/Storage > Clean Now).
2- Stop the background running app (Tap on the left soft key and close all the running apps).

3-If device hangs in any particular application/game then Clear cache memory of that application (Settings>apps> tap on that app>storage>clear cache)

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback> Error report/Ask Questions).

Regards,
Team Samsung Members

Reply
Loading...