Original topic:

Youtube audio issue in Bluetooth

(Topic created on: 08-30-2020 08:36 PM)
751 Views
mshubhamtyagi
Active Level 1
Options
Galaxy M

Hi everyone,

I have JBL's bluetooth. I am facing a issue in youtube audio when I connect my bluetooth with my phone. It is working on every app other then youtube. In youtube app, I am not able to listen the sound of youtube.

7 Comments
Ashraf144
Active Level 6
Galaxy M
updated youtube?
0 Likes
Galaxy M
uninstall YouTube and again install or try restart the ph
0 Likes
Ehsank
Expert Level 5
Galaxy M
once try after clear cache and data
Ehsank
Expert Level 5
Galaxy M
long press on YouTube icon>app info>storage >clear cache and data then restart your device and then try
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve Bluetooth issue kindly follow the given below step:-


- Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
mshubhamtyagi
Active Level 1
Galaxy M

Hi Samsung Support,


I had tried your given solution but It did not work and when I tried to error report on Samsung Members App during the installation of this app I am getting your device is not compatible with this app. Please help.

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jenish2108
Beginner Level 3
Galaxy M
Sir YouTube not work for sound
0 Likes