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08-30-2020 08:36 PM in
Galaxy MHi everyone,
I have JBL's bluetooth. I am facing a issue in youtube audio when I connect my bluetooth with my phone. It is working on every app other then youtube. In youtube app, I am not able to listen the sound of youtube.
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08-30-2020 08:44 PM in
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08-30-2020 08:54 PM in
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08-30-2020 09:43 PM (Last edited 08-30-2020 09:43 PM ) in
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08-30-2020 09:44 PM in
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09-03-2020 08:02 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve Bluetooth issue kindly follow the given below step:-
- Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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10-01-2020 06:16 PM in
Galaxy MHi Samsung Support,
I had tried your given solution but It did not work and when I tried to error report on Samsung Members App during the installation of this app I am getting your device is not compatible with this app. Please help.
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05-14-2021 10:27 PM in
Galaxy M