Youtube Issue

[Sakshi_Sahu]

If you view Youtube video in 2160P on your Samsung Galaxy M35, it will automatically down the resolution and after that you can watch the video on maximum 480p resolution.

[prajjwal5786]

This Issue is also in galaxy A35

[Galaxyprime]

Then why did they provided 4k option in first place? 🤔

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[MrSurendra]

Same issue 😪

[Ganesh_]

I just received my m35 ...on youtube video quality is automatically getting reduced to 480p even we are setting it for heigher resolution

[shinchi]

Same issue

[marndi123]

This is serious issues resolved soon...

[Dkprasad]

Same issue

[meenajss]

I am too having same issue