Original topic:

Wifi problem

(Topic created on: 07-26-2021 01:25 AM)
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lamian
Beginner Level 2
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Galaxy M
Why my phones wifi turns off automatically? Please fix it
2 Comments
AjaiX2015
Active Level 7
Galaxy M
There is a feature in Samsung to identify the wifi networks you frequently connect to, and automatically turn on wifi when you are in the vicinity of those networks and turn off the wifi elsewhere.
Maybe this is what causing the problem.
To turn off this feature, go to:
Settings >connections>wifi>(3 dots) advanced> toggle "Turn on wifi automatically ".
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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