Original topic:

Wifi 5ghz connection problem In m30s

(Topic created on: 07-30-2020 02:10 PM)
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Fayazalica
Active Level 7
Options
Galaxy M
My wifi connection keeps on disconnect and reconnecting in some intervals in my M30s. But its working fine with other devices. Is anyone facing same thing and any solution for this?Although it's not harm, but just checking with others. 

Edit: This has been observed at all models almost.
samsung please fix this. it works fine when connected with 2.4 ghz. 5ghz also works fine in other devices like laptops.
RaPK
Beginner Level 2
Galaxy M
I am facing the same issue wifi is getting continously connected and disconnected continously and phone keeps on searching the network.However wifi works fine on other devices.Please guide to resolve the issue
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Fayazalica
Active Level 7
Galaxy M
one more thing I realised is that, it's happening with 5g band..4g one is working fine....
Pro4
Active Level 3
Galaxy M

Hi, I also felt same.
when I use 2.4ghz band wifi then it works fine. However, the problem comes if I use 5 ghz band wifi (which is latest).

Not sure if Samsung tested 5Ghz wifi.
I am forced to use 2.4 ghz band now in order to avoid this issue.

Danger55
Beginner Level 2
Galaxy M
same issue
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Pro4
Active Level 3
Galaxy M

A bug or miss by Samsung in M series UI 2.0 as well, I think.
same is happening with me, I think flagship high end phones have an option to 'keep wifi ON when sleep' which means to keep wifi ON when phone is in standby so S series doesn't have this issue.

My M31 doesn't have this option, and I am facing same issue. It should be addressed by Samsung in upcoming bug fixes - thats a hope if Samsung listening.

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Samsung_guU71oc
Beginner Level 2
Galaxy M

I am facing the same issue in M31 

Mohantheboss2
Active Level 1
Galaxy M
same problem, hotspot getting disconnected every few minutes when my firestick is connected seems there is major issue with the M31 phones.
Note: When connected to other phones hotspot it is working fine hence the problem is confirmed with the Samsung m31 mobile.
kindly look into it and help the customers to believe in the Samsung brand.
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nrjoo2
Beginner Level 2
Galaxy M

Yes I'm facing this issue. i bought M30s 4 days ago. sometimes it happens. wifi connected but apps shows you are offline or may not have internet connection. while my pc works fine on same wifi connection.

Samsung_YXkrW59
Beginner Level 3
Galaxy M

I am facing the same problem.

MugundaRamanujam
Beginner Level 2
Galaxy M

In my hotspot automaticaly disconnecting. It's a big problem. I am not able to use hotspot continuously because of this problem. Anyone facing this kind of issue