When ever I connect it with my WiFi (which is of 15mbps) my m31s is only able to capture 2 or 3 mbps on the other hand my brother's m31 which is a lower varient capture 16 Mbps speed
Why is this happening , please resolve this issue with your software update because I use a lot of internet and I get disconnected again and again in my online classes . My old Lenovo phone which is 5 years old capture 15 Mbps speed too so this is a shameless thing and this is not acceptable at least when I pay 20,000 rupees on a Samsung phone . Fix it as fast as possible or I will loose trust from Samsung company
Please be assured and to resolve "Wi-Fi" issue kindly follow the given below steps:
1. Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon. Exit safe mode: Hold the power button and select restart on the device. 2. Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
