ainul97
Active Level 1
I am using Samsung M51, I have WiFi prblm, if I on the WiFi in my mobile it doesn't show some WiFi networks. But in other mobile it show the WiFi networks.
If anyone have same issue pls tell me ...
How to resolve the issue???
13 Comments
Ehsank
if connectivity issue then you can try these steps

 1. Forget all WIFI devices which were connected earlier.
Again turn on WIFI> Scan> and try to connect.

2. Or click on "add network "and try to add manually.


 3. Reset network settings >Settings>General Management>Reset >Reset network settings)
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maybe because your phone has already connected to a WiFi connection, that's why you can't see other available networks.
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prashantpophale
Active Level 6
you can switch on and off aeroplane ✈ mode, ultra data saving mode for few minutes.
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Aman255
Active Level 2
I have same problem
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Wait aman for nxt update I receive update yesterday now my issue resolved...
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are u talking about November security patch update? I also updated that but the problem continued.
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sorry my prblm not clear now I check again same prblm repeated.... I totally disappointed to this issue....
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hahaha....
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Samsung_Support1
Moderator
Moderator

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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