Original topic:

WiFi Connectivity

(Topic created on: 06-23-2022 08:39 PM)
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DrJhatka
Active Level 4
Options
Galaxy M
After One UI 4 update on my Galaxy M51. It takes lot of time to connect to WiFi network as compared to previous version of One UI. Please look into the same and provide your experience with the new update in the comments.
8 Comments
Leoshan13
Active Level 7
Galaxy M
Did you reset your mobile after the Android 12 update?
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DrJhatka
Active Level 4
Galaxy M
Yep, several times.
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Leoshan13
Active Level 7
Galaxy M
Facing any other issues?
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DrJhatka
Active Level 4
Galaxy M
No
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Leoshan13
Active Level 7
Galaxy M
Samsung will fix it in next update
DrJhatka
Active Level 4
Galaxy M
Hope they do so.
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Edwin7878
Expert Level 5
Galaxy M
True .. ..
Let's sent feedback
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Note: Any prompt that says "Authentication Error" is related to an incorrect password. Please contact your Internet Service Provider for assistance regarding changing your Wi-Fi network password.

1: Settings >> Connections >> Wi-Fi >> W-Fi network >> Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

2: Reset Network Settings: Setting >> General Management >> Reset >> Reset Network Setting.

3: Restart the Router and Mobile Device. Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.

Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.

Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

4: Disable flight mode. Find the Airplane/Flight mode option and turn it off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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