Original topic:

Whatsapp image automatically cropped in M31

(Topic created on: 06-09-2020 12:00 PM)
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abhigoyal
Active Level 5
Options
Galaxy M
After the recent update to galaxy M31, i noticed Whatsapp is cropping photos clicked from read camera. Anyone facing same issue? Or any settings issue?
49 Comments
Anonymous
Not applicable
Galaxy M
settings issue I think....because this type of features Samsung already given to s20 series that photos get automatically cropped when taking shots....but for WhatsApp particularly that's I haven't heard
abhigoyal
Active Level 5
Galaxy M
m30s dont have this issue. m31 is having this, idk why
weird!!
Anonymous
Not applicable
Galaxy M
don't know bro ...once check device to service center
megamonster
Active Level 4
Galaxy M
is this safe to update? or this also have bricking problem?
abhigoyal
Active Level 5
Galaxy M
yeah the update was fine. i just found the WhatsApp issue rest was fine i guess. they just installed a loads of bloatware in this update and made Duo, Netflix - Systems apps now
megamonster
Active Level 4
Galaxy M
i was asking because most of you got 349mb of update...but i got the same 549mb.. thats why Iam afraid of this update
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:


1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

abhigoyal
Active Level 5
Galaxy M
Emptying cache didn't worked on WhatsApp
prakharg10
Active Level 1
Galaxy M
nothing happened
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