Original topic:

Weak Network Reception

(Topic created on: 09-03-2020 11:45 PM)
256 Views
AnshuAnand
Active Level 2
Options
Galaxy M
Ever since I purchased M21, I am experiencing call drops and slow internet connectivity. Is this happening to some devices or M21 as a whole has this issue. Can't even join official Meetings with wifi. Device having issues receiving good wifi signal as well. Works well while surfing on wifi but don't know why struggles only during meetings
16 Comments
Amritbisht
Beginner Level 4
Galaxy M
i am also facing same issue ..😕
0 Likes
veer
Expert Level 5
Galaxy M
yes brother all m series now faced network issue wait for next update
mithaliya
Active Level 7
Galaxy M
yes I'm facing mobile network issue Indore.. outside connectivity is ok
0 Likes
AnshuAnand
Active Level 2
Galaxy M
m20 got two updates in August including security update of August but m21 being a new model still has July security patch. God knows when we will get an update
0 Likes
Ehsank
Expert Level 5
Galaxy M
did you use bluetooth headsets while connecting with wifi
AnshuAnand
Active Level 2
Galaxy M
yes
0 Likes
Ehsank
Expert Level 5
Galaxy M
that's why, once use wired headset then you will overcome from this situation
AnshuAnand
Active Level 2
Galaxy M
will definitely try tomorrow. Any reason for this issue
Ehsank
Expert Level 5
Galaxy M
The reason is
Both bluetooth and wifi signals use the 2.4 GHz band. When both are turned on, the data throughput of bluthooth will drop sharply, the paired devices will be difficult, the wifi will be intermittently interrupted, and the network will be limited.