Original topic:

Warranty claim

(Topic created on: 06-04-2022 01:29 PM)
184 Views
Jomyjoy
Active Level 6
Options
Galaxy M
My phone display is not working the phone is fallen down. Whether warranty claim can be applied or not. 
7 Comments
Galaxy M
If this due to physical or liquid damage ,then you would have to pay for it, orelse it would be covered under Warrenty
0 Likes
Galaxy M
Nope, physical/liquid damage doesn't come under warranty unless you have Care+ plan.
TheMystic
Expert Level 1
Galaxy M
Care+ plan is insurance, not warranty.
0 Likes
Galaxy M
Care+ have a lot of plans and some of them have extended warranty.
0 Likes
TheMystic
Expert Level 1
Galaxy M
Yes. I'm saying warranty and insurance are two different things.

The plan may cover some types of damages like broken display, liquid damage, etc. But those aren't 'warranty' cover.

Extended warranty is when they cover manufacturing defects for an extended period of time.

Read the fine print and you'll see why there is a big difference between the two types of coverage.
0 Likes
Galaxy M
😂😂😂 Thanks you sir. I didn't know that.
0 Likes
TheMystic
Expert Level 1
Galaxy M
Warranty only covers manufacturer's mistakes. Not yours.
0 Likes