Video option is not working in newly bought Samsung Galaxy .31

[SamsungM312833]

Hi,

I have bought a new Samsung Galaxy M31.

I found that, Video option is not working in Camera application.

Please suggest any solution.

Thanks 

[AMPK]

Device care do security check.

[a50s_iPhone13user]

security check is only for other thrid party apps not for system app

[dharti]

I am facing same issue what should I do

[dharti]

I cleared cache, did camera reset still I am.facing the issue

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[AmeyWasnik]

mine is not working after following all the steps.