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10-27-2019 01:15 AM (Last edited 10-27-2019 01:57 AM ) in
Galaxy MI just purchased Samsung M30S from Amazon and yesterday received my delivery of this product... I have inserted Airtel over sim slot 1 which is my primary number and Vodafone over the second slot... And configured the WiFi network on this mobile...
Problem number 1:
Vodafone VOLTE not working and I have contacted their customer care and they told me Vodafone VOLTE not supported on this phone...
Problem Number 2:
I mainly use Airtel for calling and Vodafone for data as I do get better network speed on Vodafone on my house or do internet from WiFi...
But when I am connected to the internet via Vodafone network or WiFi, Airtel VOLTE not working... Call getting muted after a few seconds...
But if I turn off VOLTE for airtel as well then call going without any problem... Checked with various location and a different device which is Samsung Galaxy On8, No problem when using the Airtel SIM with that with VOLTE...
Anyone having this problem? How to fix this problem?
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09-10-2020 04:26 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-27-2020 03:29 PM in
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09-30-2020 11:08 AM in
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07-18-2021 02:17 AM in
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