Original topic:

Unable to share my files from mobile device to laptop

(Topic created on: 03-22-2021 10:15 PM)
1268 Views
TGopi
Active Level 1
Options
Galaxy M
Hi Friends,
Recently I purchased samsung Galaxy M31s 📱. In this I am unable to transfer the files like photos,videos, to my laptop. I tried with data cable also. But, no use in that only mobile charging is working not able to use as data transfer.
So, I am requesting you prpole help me in this issue or share the tips to my concern 😟
24 Comments
RufusM31s
Expert Level 4
Galaxy M
When u connect to a laptop, a notification appears, stating "Connected for USB Charging" or something else. Just tap on that and select USB for File Transfer. Now it should work if u are on Windows.
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TGopi
Active Level 1
Galaxy M
when I connected to laptop pop up not appeared on that time
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RufusM31s
Expert Level 4
Galaxy M
No pop up will come, but only a notification. If u feel it is not working, then try another cable and check.
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RufusM31s
Expert Level 4
Galaxy M
Or try Samsung's Smart Switch app.
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RufusM31s
Expert Level 4
Galaxy M
Which OS r u using on ur laptop?
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TGopi
Active Level 1
Galaxy M
windows 10 I am using
RufusM31s
Expert Level 4
Galaxy M
On windows it's just plug and use.
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RufusM31s
Expert Level 4
Galaxy M
It's not the same for macOS. U have to use smart switch to transfer.
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TGopi
Active Level 1
Galaxy M
I will check with smart switch app.tq for you information