Original topic:

USB OTG pendrive not getting detected on my M30s

(Topic created on: 01-22-2020 08:03 PM)
510 Views
papwa
Active Level 3
Options
Galaxy M
Hey is there a toggle to switch on OTG storage?
17 Comments
papwa
Active Level 3
Galaxy M
found any solution?
0 Likes
AMPK
Expert Level 3
Galaxy M
Better to check this in store and buy
papwa
Active Level 3
Galaxy M
thank you, I will try
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dv1101
Active Level 4
Galaxy M
no
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papwa
Active Level 3
Galaxy M
I guess it's most likely a otg adapter issue
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Galaxy M

Hi there,

Please perform the following steps:
1- Use Samsung original OTG cable or try using different OTG with your device.
2- Check by other pen drive.
3- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB).
4- Check the device performance in safe mode.
5- If issue still persists, create data backup and reset the device.
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members

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Jovzz
Active Level 3
Galaxy M
any time to visit service center? what's their opinion?
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uvmaniacs
Active Level 2
Galaxy M
This is a bug
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